Privacy Policy

2. Information We Collect

• Account information: name, email address, company name, logo, and authentication credentials.
• Social account data: page/profile identifiers, access tokens, follower counts, and content you authorize us to manage.
• Content data: posts, captions, images, videos, topics, schedules, and engagement metrics.
• Usage data: IP address, browser type, device information, and actions taken within the platform.
• Communications: support messages and feedback you send us.

3. How We Use Your Information

We use the information we collect to provide, operate and improve the platform, including:

• Authenticating you and keeping your account secure.
• Connecting to official social media APIs on your behalf.
• Generating, scheduling, publishing and analyzing content.
• Communicating product updates, billing information and support responses.
• Detecting abuse, preventing fraud and maintaining compliance.

4. Data Sharing

We do not sell your personal data. We share data only with:

• Official social media platforms (e.g., Meta, TikTok, LinkedIn, X) via their approved APIs, limited to the permissions you grant.
• Cloud hosting and AI service providers that power the platform under strict confidentiality and security obligations.
• Legal authorities when required by law, regulation, or court order.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide you with the service. You may request deletion of your account and associated data by contacting support. Some information may be retained for legal or security purposes after account closure.

6. Security

We use industry-standard measures including encryption in transit, access controls, and regular security reviews to protect your data. No online service is completely secure, and we encourage you to use strong passwords and enable any available multi-factor authentication.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us using the information below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the effective date.

9. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at privacy@automatesmm.online.